[13 Ways] Fix “Unfortunately, Messaging Has Stopped” On Android/Samsung

Have you come across the “Unfortunately, Messaging has stopped” error on Android/Samsung phones? Willing to know why messages keeps stopping on Android?  Probably, many users have come through it and all are looking for solutions, right?

Don’t worry, this is a common error that many of us experience while sending or viewing an SMS. However, according to some users, this error occurs randomly when the messaging app runs in the background.

Therefore, whatever the issue is, I will guide you to get rid of it. In this blog, I will discuss various ways how to fix unfortunately messaging has stopped on Android.

So let’s move ahead.

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How Do I Fix Unfortunately Messaging Has Stopped On Android?

Now, it’s time to go through different solutions that will help you to fix Android messaging app not working.

Method 1: Re-Start Your Device

The first and easy way that I mostly suggest to users is to restart their device once. Sometimes, doing this simple step solves the error. And there is no harm in trying it.

So what you have to do is:

  • Press and hold the “Power” button unless the menu appears
  • Now, select the “Power off” option from the screen


  • Here, wait for some time and again turn on your device to see if the issue is resolved.

Method 2: Force Stop Messaging App

If restarting the phone does not help you then I will suggest you force close the messaging app once. Doing this can help you to solve the issue and hopefully, you can again access the app.

  • First, go to Settings > Apps > select All Apps option
  • Now, move down and click on Messaging

force close messaging app

  • Then click on Force Close (Force Stop) and wait

force close messaging app1

  • At last, open the Messaging app and see if the error occurs again

Method 3: Clear Data And Cache From Message App

Clearing cache files of the particular app sometimes works the best. This is because continuously using the app gathers lots of unwanted files that need to be cleaned.

So clearing the cache and data of the messaging app can help you to fix messages has stopped Samsung. You don’t have to worry as this process will not delete any messages from the phone.

Here are the steps to follow:

  • First, go to Settings > Apps
  • Then choose All Apps filter and select Messaging app
  • Now, choose Storage

clear cache of messaging app

  • Here, click on Clear Data and after that, click on Clear Cache

clear cache of messaging app1

  • At last, restart your phone and check whether the messaging app is working or not

Method 4: Update Message App

You should also check if your Message app is updated or not. Many times, the old version of the app begins to show such kind of error. So it becomes important to check and update the app to the latest version.

Here is what you have to do:

  • First, open Google Play Store and click on 3 horizontal lines to open My Apps and Games
  • Here, you will get a list of installed apps and an UPDATE option beside each app (if available)
  • Look for the Message app and click on the Update option beside it

update messages

  • After the app is updated, open the Messaging app and see if the issue is resolved or not.

Method 5: Update Your Android OS

You must check if your phone OS missing an update to the latest version. It happens most of the time that you neglect the update notification of the system and later on, it creates problems for you.

So you should check and update your device OS is required.

Follow the below steps:

  • First, open Settings on your phone
  • Then, move down and click on the About phone option
  • After that, click on System Updates
  • You will see the “Download” or “Install” option, click on it


Now, wait unless the OS is updated and your device reboots. After that, check if the messaging keeps stopping error is fixed or not

Method 6: Use Safe Mode

Most of the time, I have noticed that due to some third-party apps installed on my phone, such kind of issue occurs. To identify it, you should start your phone in safe mode.

Here, all third-party apps will be disabled and you can easily detect if the culprit is any third-party app.

Just follow the below steps:

  • First, press and hold the Power button
  • Then you will see various Power options on the screen
  • Press and hold the Power Off option constantly
  • Now, you will see a popup asking to restart your device in Safe mode

reboot in safe mode

  • Next, click on the OK option

Once your device enters Safe Mode, you should check if the error is fixed or not. If you don’t see any error then make sure some third-party app is the culprit.

Therefore, you should begin to uninstall all apps one by one to check the issue.

Method 7: Set Messages App As Default

Whatever messages app you are using must be set as a default one. Doing this has lots of benefits as it perfectly works with the device UI. It also gives better performance without any problem.

Follow the below steps:

  • First, launch Settings > click on Apps & Notifications
  • Next, click on the Advanced option

default app

  • Now, click on Default Apps
  • After that, click on SMS app > choose the Messages option

default app1

Once done, restart your phone and check for the issue.

Method 8: Delete Cache Storage

It is also important to clear the cache memory which will help you to avoid any kind of errors on the phone. This will reset all settings to their default.

Here are the steps to follow:

  • Open Settings on your Android device
  • Now, click on Storage
  • Next, you will see the cache memory your phone has. Then click on Cache Storage
  • After that, you will get a popup box that will ask you to confirm deleting cache files
  • At last, click on the OK or Accept button to wipe it

Method 9: Wipe Cache Partition

Many users have reported that after they have wiped the cache partition, they have successfully resolved Messaging app has stopped working.

In this, you have to put your device in recovery mode.

You have to follow the following steps:

  • First, switch off your Android/Samsung phone
  • Then press and hold the Power + Home + Volume Up button
  • When you see the logo on your phone, leave the Power key
  • And after some time when you see the Android logo then release all the buttons and wait for 30-60 seconds
  • Now, choose Wipe Cache Partition via the Volume down button


  • After that, use the Power key to confirm
  • Here, you have to wait unless the wiping cache partition process is over.
  • Then, select “reboot system now” and confirm it using the Power button

After all, check the messaging app whether it’s working or not.

Method 10: Disable Battery Optimization For Messaging App

You might be aware of the battery optimization feature that comes preinstalled with an Android phone. If this feature is enabled then disable it to fix Messages has stopped error on Android.

Check out the below steps:

  • First, open Settings > Apps & notifications
  • Now, click on the Apps option to get the list of apps
  • After that, go to the default messaging app and select it
  • Next, click on the Battery option under the App Info page

battery optimization messages

  • Here, click on Not Optimized to disable battery optimization

battery optimization messages1

  • Finally, restart your phone and check the messaging app

Method 11: Use Alternate SMS App

If your messaging app is still not working then in my opinion, you can go for alternate SMS apps. There are lots of third-party messaging apps in the Google Play Store that can help you deal with such situations.

If you don’t know which apps to use then no need to worry about it. I have mentioned some of the best apps that you can use.

Remember, some of the apps may require some customization than the default app

Method 12: Performing A Factory Reset

When nothing works for you then it’s time to perform a factory reset. This can successfully help you fix unfortunately messaging has stopped on Android.

But before you proceed with this step, kindly back up all important data in a safe place. This can help you to deal with the data loss situation that usually occurs while doing a factory reset.

Here is how to do a factory reset on an Android phone:

  • First, open Settings > Backup & Reset
  • Now, click on Backup and Reset and ensure Backup my data is enabled. If it is not enabled then do it
  • After that, move down to Factory data reset

factory reset

  • Next, confirm the option by clicking on Reset phone (reset the device)
  • Here, as soon you click on Erase everything, the process of factory reset begins
  • The process may take some time and your phone will restart

After this, open the messaging app and see if the error is resolved or not.

Method 13: Best Way To Fix Unfortunately Messaging Has Stopped On Android/Samsung

Apart from all the above methods, if you are looking for an instant way then go for Android Repair software. This is a professional tool that allows users to fix messages has stopped working on Android or Samsung phones.

It does not matter what the reasons are for such errors but using this tool works effectively to repair any kind of Android error with ease.

Besides messaging app error, it resolves other issues as well such as Android setting has stopped, contacts has stopped, WhatsApp has stopped, vertical lines on Android/Samsung, and many more.

Therefore, I suggest you download this amazing tool and fix unfortunately messaging has stopped Android hassle-free.

Check out the complete user guide to know how to use the tool.

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Easily fix any kind of issues or errors on Android by 1 click repair tool. Fixes any Android error without hasslefree:

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So, this blog has come to an end and I am very sure that whatever methods discussed here will help you to fix unfortunately messaging has stopped on Android/Samsung phones.

Though this kind of error can occur anytime to any user the good news is that there are ways to deal with it.

For a quick and advanced solution, go for the Android Repair tool and get rid of the error without data loss.

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