Fix “Sorry, This Media File Doesn't Exist On Your SD Card/Internal Storage” On Android


Hey, are you encountering an error message saying Fix “Sorry, This Media File Doesn’t Exist on Your SD Card/Internal Storage” on Android? All the photos, as well as videos, get disappeared from your Android phone suddenly?

Not getting any effective fixes…..right?

If yes, don’t be upset because of that, you have reached the correct place. This blog contains the reasons behind this error, how can you fix sorry this media file does not exist on your internal storage and others.

So, let’s find out why this error message appears on your phone.

Why ‘This Media File Does Not Exist On Internal Storage’ Error Occurs?

It is important to find out the reasons before learning the solutions to fix sorry this media file appears to be missing error in WhatsApp. It is because if you’ll know the exact reason behind the error, it’s become easier for you to solve this error.

Now, have a look towards the below-given causes:

  • Due to virus/malware attack on your Android phone
  • Because of accidental deletion of the saved media files from your mobile phone
  • Due to performing a factory reset on Android
  • Any interruptions during transferring data from your phone to your PC or vice-versa

How Do You Fix This Media File Does Not Exist On Your Internal Storage?

Now its time to walk through the solutions that will help you to fix media file does not exist on your internal storage.

So let’s move ahead:

Way #1: Use Android Repair Tool [Automatic Solution]

In order to fix “Sorry, this media file doesn’t exist on your SD card/internal storage error, you can make use of Android Repair software. This excellent software can fix any kind of error issue. I am suggesting you to make use of this software because it is very reliable and easy to use.

Not only it solves this media file error but helpful in solving another Android issue as well. This amazing repair tool is easy to use and all your errors are solved with a single click.

So I would suggest you to simply Download Android Repair software and fix Android issues with ease.

Check Out The Step By Step Guide To Use Android Repair Software

Before you start, install, and run the Android System Repair tool on your computer and click on the “Start” button.

Step 1: Select Android phone details and Download Firmware

Once you click on “Start”, the below screen will popup. To download appropriate firmware, you have to give some details about your phone. Ensure to select necessary information before you press “Download Firmware

Now the program will automatically download and extract the firmware

After the extraction is over, the listed information will be confirmed. If something wrong, correct the information and select the right one to download. If you skip this then fix may not work and may break your phone. Even the information can get erased.

Step 2: Connect Android to PC & Put It in Download Mode

When every detail is correct, select “Start” option

Now connect your phone to PC and ensure your device is in “Download Mode” before moving ahead. When you put in download mode, it will automatically begin the fixing process.

If your phone has a home button then:

  • Turn off your device or tablet
  • Then press and hold Volume Down, Home and Power button together. Continue to hold 3 buttons unless you see a warning message
  • Now press Volume Up button to enter Download Mode

When your phone won’t have a home button then:

  • Hold the Power button to turn off the phone
  • Now press and hold Volume Down + Bixby + Power button and continue to hold them unless you see a warning message
  • Then press Volume Up button to enter download mode

Step 3: Start to Repair the Android System

After your device enters into download mode, all the issues will be fixed from your phone automatically. But remember to connect your device to PC while the process.

After the repairing process is over, your Android phone will restart automatically.

Way #2: Reboot your Android phone

The first solution you can try to deal with sorry, this media file does not exist on internal storage error is that, just restart your phone by turning it off.

I am suggesting you try this solution because the restarting of any device can fix any type of minor errors like sorry this media file appears to be missing error in WhatsApp. Follow out the steps now:

  • Firstly, turn off your Android phone & again turn it
  • You have to wait for sometimes until your phone read out each & every file existing on the memory card.
  • After doing so, now you are allowed to access your media files on the phone

Way #3: Scan Your Micro SD Card

If the first solution does not work for you, immediately scan your memory card. Who knows, doing so may solve this annoying error. Know the steps to scan your SD card below:

  • At first, just insert your SD card to a card reader & then connect it with your PC.
  • After that, from your computer simply make a click on START, then open the RUN box &then type CMD & click ENTER.
  • Here, you’ll see that a command prompt window gets open.
  • Type the given command: attrib -h -r -s /s /d f:\*.* (Change f with the memory card drive letter name), then hit the ENTER.
  • After finishing the above process, remove your SD card from the computer & insert it back on your phone.

Now see the error is fixed or not. If not then again proceed towards the next solution.

Way #4: Copy The Deleted Media Files To The Original WhatsApp Folder

Whatever data you have received on your Whatsapp such as pictures & videos, all those data will get automatically saved in the gallery of your Android phone. Sometimes, whenever you get insufficient storage you moved some of your data to the SD card.

Therefore, you need to check your gallery app once, if they are there. You are unable to see them because you’ve already moved them from one place to another.

In order to repair sorry this media file does not exist on your internal storage error you need to copy those deleted data & paste them to the original Whatsapp folder.

Way #5: Unmount & Mount The SD Again

This is another option for you to solve sorry this media file appears to be missing error in WhatsApp error. Follow these steps to know how to do so:

  • First, open the Settings on your phone
  • After that just go to the storage and tap on the unmount SD card
  • Now, wait for some time and then again tap on mount SD card
  • Lastly, go to your File Manager & check all the media files

Way #6: Retrieve the WhatsApp via backup

This solution may help you to fix this error or bug and get back all your lost media files. So, just try out the given steps:

  • Uninstall your WhatsApp Application & just go to the storage then clear all the cache & data
  • Heer, click on the back button & uninstall your Whatapp app
  • After waiting for some time, again download the WhatsApp app

After completing this process, now you can easily recover the data from the last backup.

Way #7: Remove the Write Protection from SD Card

If your phone’s SD card gets write-protected, then you’ll receive “Sorry, this media file doesn’t exist on your SD card” error message when you try to access your pictures & videos. So, follow these steps to remove the write protection from SD card to repair this sorry this media file does not exist on your internal storage issue.

  • At first, just connect the SD card to the computer
  • Then make a click on the start button and search for cmd or command
  • After that, right-click on command prompt & search the result
  • Here, type diskpart & hit enter
  • Again type attrib -h -r -s /s /d drive letter:\*.*( for an example, attrib -h -r -s /s /d k:\*.* ) and press on Enter.
  • Lastly by typing exit simply press on Enter.

Tips To Remember In Order To Avoid ‘Sorry, This Media File Doesn’t Exist On Your SD Card’ Error

If you really want to avoid getting sorry this media file does not exist on your internal storage error in the future, then don’t forget to read the below mentioned useful tips.

  • You need to ensure that, your SD card is not corrupted as the damaged micro SD card will unable to keep the existing data safely in your device.
  • Make sure that your memory card isn’t set to a read-only mode, which permits you to store the data on your SD card.
  • Be sure that there is sufficient space on the micro SD card to keep your media files properly.

Verdict Time

In the last section of this tutorial, I hope that now you will surely able to fix “Sorry, this media file doesn’t exist on your SD card/internal storage” on Android error. As I have mentioned 7 effective ways that will help you to get rid of this error.

However, among them, the best options for you are – Using the Android Repair tool. This tool is also known as an instant recovery tool as it has the ability to deal with any kind of error issue. So, just apply the given ways and fix sorry this media file does not exist on your internal storage as quickly as possible.

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